By Naji Haddad

MENA General Manager
Deliverect

The global online food delivery industry is showing no signs of slowing down and is estimated to become a $369.97 billion business by 2030. 

Over the past few years, food service operators and Q-commerce businesses have been turning to online ordering systems and (third-party) delivery services to meet increased demand. As the next step, they’ll be looking to optimize their online ordering operations and maximize potential. That’s why delivery aggregator software will gain even wider-spread adoption in 2023. 

Online order aggregator software is designed to help restaurants manage online orders without effort. At its most basic level, it aggregates all online orders and synchronizes them with the restaurant’s POS, improving the business’ operational flow. 

But state-of-the-art delivery management platforms do much more than that. They also enable restaurant owners to efficiently manage their menus and stock and help you gain valuable insights into your sales and consumer behavior. The cherry on top is the software’s ability to integrate with other software systems seamlessly, so you get a 360° view of your business in real-time. 

Restaurant tech is the way forward in 2023

Restaurant technology and automation can help restaurants remain flexible and adaptable to changing realities, making daily activities more efficient and giving owners all the tools needed to build a profitable business.

While you can adopt countless restaurant tech solutions, some platforms will come in extra handy over the coming year because they fit today’s consumers’ needs. We recommend looking into contactless payment and ordering systems, digital loyalty programs, virtual brand marketplaces, delivery aggregator software, and automation and robotics platforms. Implementing these technologies can help food businesses go from surviving to thriving.  

(Photos courtesy of Rosa’s Thai and Cocotte Dubai)